When AI is Less Robotic Than Humans: 5 Principles of a Successful Chatbot
Click below for a short story on how customer experience can be vastly improved with Conversational AI. You know the drill. Call a Customer Support number. Wait in a telephone queue. Build up patience to spend a lot of time explaining your situation to an agent. With some luck, you will get your questions answered […]
Digital bank signatures: reducing costs and complexity
The digital transformation journey became important in the financial field long ago.